Delivery Policy
Delivery Policy
At newchoicebd.com, we are committed to providing a seamless delivery experience. Please review our Delivery Policy to understand our processing, shipping options, and delivery timelines.
1. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the following business day.
- During peak seasons, processing times may vary. Customers will be informed if there are any significant delays.
2. Shipping Options and Charges
- We offer various shipping options, with delivery charges displayed at checkout based on your location and order size.
- Free standard shipping may be available for orders over a specified amount, as indicated on our website.
3. Estimated Delivery Times
- Domestic Orders: Standard delivery within Bangladesh generally takes 3-5 business days.
- International Orders: Delivery times vary based on the destination, typically between 7-21 business days. Customs procedures may cause additional delays.
Please note that these are estimated times, and unforeseen factors such as weather or customs delays may impact actual delivery.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can also check your order status by logging into your account on newchoicebd.com and viewing your order history.
5. Shipping Restrictions
- We currently do not ship to certain restricted regions. Restrictions will be noted at checkout.
- newchoicebd.com reserves the right to cancel orders to restricted areas, in which case a full refund will be issued.
6. Delayed or Missing Shipments
- If your order is delayed or lost, please contact us within 7 days of the estimated delivery date. We will work with our shipping partners to resolve the issue and may offer a replacement or refund if necessary.
7. Contact Us
For questions or concerns about delivery, reach out to us:
newchoicebd.com
Email: support@newchoicebd.com
Contact Number: 01000000000